Srimitra - Delivery Document

Shipping, Delivery & Return Policy

 General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. 

Shipping Policy:

Usually, we ship orders within 24 - 48 hours from the time order was placed, except Saturday, Sunday & Public Holiday. In situation (which rarely happens) where preparation of item/stock availability takes time beyond 48 hours, will be intimated to the customer. Once the order is shipped we inform customer with the tracking details. You can track all orders by visiting the app notification section.

Shipping Charges:

All prices are inclusive of GST & Packaging is charged extra. In the case where the shipping cost is applicable, it shall be shown at the time of checkout and consumers will know about this before making payments.

 Shipping Charges:

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

**Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

**All prices are inclusive of GST.

 Damaged Items in Transport :

If there is any damage to the packaging on delivery, contact us immediately at [].


If you have any questions about the delivery and shipment or your order, please contact us at [].

Delivery Instructions:

[You can provide special delivery instructions on the check-out page of our website.]


If you are not satisfied with a product please raise the Query on the given, SRIMITRA team will contact within 48 hrs.